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HELP GUIDE

Understand your mailbox plan

Clear guidance from the ProEmails team, ready when you need it.

Compare the available plans

The plan selection screen shows the plans currently available for your chosen address. Review the storage allowance, mailbox capacity, currency, price and billing period on that screen.

Individual and family plans

An individual plan is for one mailbox. A family plan supports multiple mailboxes up to the capacity shown for that plan. Each mailbox address must be selected and available.

A plan is missing

Plan availability can depend on its configuration and account eligibility. Ask support if an expected plan is missing. Include the domain and plan name, but do not send payment card details.